Frequently Asked Questions
Yes! Safety is our #1 priority. We operate a very controlled environment and each guest who enters must go through our safety briefing and training session before they are allowed to participate. If any participants in the throwing lanes are not following the rules, we reserve the right to ask that guest to leave with no refund.
Close toed shoes are encourage, but not required.
Yes, but a Range Master must inspect it prior to use.
Yes, we require participants to be 12 years of age or older. Spectators must also be at least 12 years old.
Yes! Please visit the Party Packages page on our website and fill out the form. After that, a Range Master will be in touch to discuss options.
Yes! If we have an available lane we’re happy to allow you to throw as a walk in. However, we do encourage you to sign up online to ensure you have a lane.
We are a BYOB establishment. However, we also strive to have a family friendly environment. If anyone is visibly intoxicated or getting out of hand, we reserve the right to ask them to leave without a refund.
Customers of Hatchet & Axe Rockvale will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
Customers of Hatchet & Axe Mobile will receive a full refund or credit with a 2 week notice of cancellation. In the event of inclement weather, customers will receive a full refund. Contact us by phone to cancel or inquire about a full refund.
Closed Mondays and Tuesdays, expect for private rentals.